Terms & Conditions
On this page you can find terms and conditions for the supply of goods via our website (www.mkm.com) or in our branches, along with any other services we may offer.
Please note our terms and conditions are in PDF format. Contact us at hello@mkmbs.co.uk to request these documents in an alternative format.
Purchasing from MKM
MKM Trade Terms & Conditions (Goods)
MKM Non-Trade Terms & Conditions
Free local delivery
Please see our Delivery & Collections page.
Applying for an MKM credit account online
All MKM credit account applications are subject to a review/approval by our credit control team and a credit check will be carried out.
In cases where credit account applications are rejected, a cash account alternative will be offered instead.
MKM competitions and promotions
Purchase a £9,000 kitchen and pay as low as £179.99 per month* with MKM ‘Buy Now Pay Later’ finance. *Based on a deposit of £900 & spreading payments over 60 months. T&C's apply, Finance is subject to status, financial circumstances and borrowing history. **Finance available at selected MKM branches.
Up to 50% off selected kitchens at MKM, terms and conditions apply*. Discounts are applicable to doored units only. There is no minimum order value. The promotional period runs from 13th January 2025 - 07th July 2025, with a delivery period until 15th August 2025. This offer cannot be used in conjunction with another offer. For more details, please speak with your local branch. Price displayed on promotional marketing assets is 'starting from' price. Start from price is based on an 8-piece kitchen. Pricing is for cabinets only. Excludes panels, worktops, cornice, pelmets & appliances. Linear 8-piece kitchen pricing excludes trims. The images depicted in the promotional marketing assets are for marketing purposes only and may not accurately represent the final product.
Plumbing & heating bingo - Terms and conditions apply* Promotion only available at selected MKM branches, until 31.03.25. These branches include MKM Airdrie, MKM Alnwick, MKM Aviemore, MKM Barnsley, MKM Bicester, MKM Bury, MKM Chester, MKM Colchester, MKM Deal, MKM Eastleigh, MKM Elgin, MKM Gloucester, MKM Grimsby, MKM Honiton, MKM Inverness, MKM Leamington Spa, MKM Middlesbrough, MKM Manchester Central, MKM Norwich, MKM Nottingham, MKM Sleaford, MKM Stafford, MKM Stockton, MKM Telford. Offer cannot be used in conjunction with another offer. This excludes VAT and direct to site orders. 1 Stamp per transaction on the full house row. Any cards that have been damaged or tampered with will not be accepted. We have the right to withdraw this offer at any time.
NEFF & Bosch Cashback Promotion, from 26.12.24 - 31.03.25. Claim deadline 31.10.25. Customer must purchase a kitchen with a minimum of five kitchen cabinets to qualify for the offer. For full list of T&Cs, please contact or visit your local branch.
Hire 5
Promotion available for a limited time at selected branches. Maximum of one loyalty stamp per customer per day. Reward includes a FREE hire of choice*, which is equal to or less than in value customer’s average spend per hire previous. Cannot be used in conjunction with any other offer.
MKM Building Supplies Limited – Free Woodar Hot-Tap Promotion – Terms & Conditions
By participating in this promotion, you accept and agree to be bound by the following Terms & Conditions:
- This promotion is valid for new kitchen quotes only and applies to quotes generated between 1st January 2025 and 28th February 2025.
- To qualify for a free Woodar hot tap, the quoted kitchen value must exceed £10,000 excluding VAT.
- Kitchens quoted with a value of £7,500 - £9,999 excluding VAT may qualify for a discounted promotional contribution towards a Woodar hot tap, with a customer contribution of £150 excluding VAT required.
- The free tap available is either the Design Swan Neck or Square Neck Tap in chrome. All other tap designs, finishes, or styles may incur a customer contribution to cover the price difference.
- This promotion cannot be used in conjunction with any other offers, discounts, or promotions.
- Orders must be placed through a participating MKM branch, and the kitchen must meet the qualifying criteria at the time of purchase.
- This offer is non-transferable and there is no cash alternative available.
- MKM reserves the right to verify the eligibility of participants and may request such information as it considers reasonably necessary for this purpose. The free Woodar hot-tap or discounted Woodar hot-tap contribution may be withheld unless or until MKM is satisfied with the verification.
- Any tax liabilities associated with this promotion are the responsibility of the recipient.
- The Promoter reserves the right to withdraw, amend or temporarily suspend the promotion in its absolute discretion, providing that it shall not exercise this right unreasonably.
- The Promoter and their agents accept no responsibility for difficulties experienced in participating in this promotion.
Hire: Dug the Digger
Simply spend £250 (EXC VAT) or more on Tool Hire at a participating Tool Hire branch between 07:00 am on October 1st 2024, and 11:59 pm on October 31st 2024. Participating branches are: Banbury, Berwick, Bromsgrove, Blackpool, Eastleigh, Edinburgh, Grantham, Kings Lynn, Leeds, Lincoln North, Manchester Central, Norwich, Perth, Retford, Derby, Chester, Galashiels, Alnwick.
You can win your very own JCB 16C-1 Mini Excavator with limited edition 'Dug the Digger, MKM wrap'
1. Spend £250 on hire in October at participating tool hire branches for a chance to win a JCB 16C-1 Mini Excavator (“Dug the Digger”).
2. All qualifying participants will be entered into a prize draw, with one winner selected at random.
3. The prize cannot be exchanged for cash or any other monetary value.
4. The winner will permanently own the mini-digger and is responsible for its storage and maintenance.
Start Date: Tuesday 1st October 2024
Closing Date: Thursday 31st October 2024
Prize draw: Monday 4th November 2024
VELUX White Maintenance-Free Window Promotion
You are only entitled to claim a VELUX Reward if you made a Qualifying Purchase at any date between 01.10.2024 and 31.11.2024 at your local MKM branch or online and you purchased one or more VELUX white maintenance-free roof window(s). Claim by date is 13th December 2024. Terms apply as detailed below:
- £30 for each manual white maintenance-free roof window.
- £60 for each solar or electric white maintenance-free roof window.
- Claims are limited to UK residents.
- Claims must be submitted by December 13, 2024.
- GGU 70Q and VIU variants are not eligible.
- Only one reward per product.
To claim the reward you have to log in or sign up to VELUX Rewards and submit an invoice as proof to receive points on your VELUX accoun. Points can be redeemed with partners such as Argos, John Lewis, Tesco and more. Speak to your local branch for more information as branch participation may vary.
Real Deals for You
The ''Real Deals for You'' promotion is available from 28th October till 9th December, only at precipitating branches. The promotion only applies to selected tools. The tools and their prices may vary by branch and are subject to availability.
Christmas Card Competition
Competition Rules:
- This competition is open to all UK residents aged 16 or under. Proof of age may be required.
- Applicants under 18 must get consent from their parent(s) or legal guardian(s) before entering the competition. The parent(s) or legal guardian(s) of applicants under 18 agree to the Rules and Terms and Conditions on behalf of the applicants.
- The competition is free to enter, and no purchase is necessary.
- MKM must receive entries by 09:00am on Monday 4th November 2024. Any entry which is late, incomplete, or inappropriate will be deemed invalid at the discretion of MKM Building Supplies Ltd.
- MKM Building Supplies Ltd. accepts no responsibility for damaged or lost entries.
- The judges shall assess the entries, and one winner will be selected from each age category (0-3 years, 4-6 years, 7-11 years, and 12-16 years). The judges’ decisions shall be final. No correspondence regarding the results will be entered.
- The four winners (one in each age category) shall receive £50 in Amazon vouchers (and £200 for the 1st Prize winner’s school only) . The prizes will be sent to the runners-up by post within 28 days of the winner responding to notification from MKM Building Supplies Ltd. that they have won.
- The winners and runners-up will be notified by email or telephone (using the details provided at entry) within 14 days of a decision being made and must provide a postal and/or email address to claim their prize. If a winner or runner-up does not respond to MKM Building Supplies Ltd. within 14 days of being notified, then they will forfeit their prize, and a replacement winner or runner-up will be selected from the other applicants. The prize is non-exchangeable, non-transferable, and no cash alternative is offered. MKM Building Supplies Ltd. reserves the right to replace the prize with an alternative prize of equal or higher value if necessary. The winner’s name will be published on the MKM Building Supplies Ltd. Website, social media channels, and used in a local press release. The winning art will also feature on various MKM Building Supplies Ltd. online platforms.
- MKM Building Supplies Ltd. reserves the right to refuse entry or to refuse to award the prize to anyone in breach of the Rules or the Terms and Conditions or the spirit of the Rules or the Terms and Conditions. MKM Building Supplies Ltd. reserves the right to cancel the competition at any time if deemed necessary or if circumstances arise outside of our control.
Terms and Conditions:
- By submitting an entry, you agree to be legally bound by the Rules and these Terms and Conditions.
- Any entry must be your original work and must not infringe the rights of third parties, including copyright, trademark, trade secrets, privacy, publicity, personal, or proprietary rights. In addition, all entries must be produced legally without trespassing on any land, and no wildlife or habitats should be harmed, put at risk, or unduly disturbed in the process.
- Full copyright title shall be retained by the author of any entry. By submitting any entry to MKM Building Supplies Ltd. (including any text, photographs, graphics, video, or audio), you agree to grant MKM Building Supplies Ltd. a perpetual, royalty-free, non-exclusive, sub-licensable right and worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, display, and exercise all publicity rights with respect to your entry, and/or to incorporate your entry in other works, in any media now known or later developed, for the full term of any rights that may exist in your entry, and in accordance with privacy restrictions set out in the MKM Building Supplies Ltd. Privacy Policy.
- By submitting an entry, you agree to waive any moral rights contained in your entry. Any entry you provide shall be non-confidential.
- By submitting an entry, you agree MKM Building Supplies Ltd. may use the material for any purpose and in any way, it chooses, including, but not limited to, marketing, publicity, advertising, and presentations.
- MKM Building Supplies Ltd. (including its subsidiaries, agents, or distributors) shall not be liable for any direct, indirect, or consequential loss or damage, or for any costs, claims, or demands of any nature whatsoever arising directly or indirectly out of the use of your entry or any part thereof.
- Insofar as is permitted by law, MKM Building Supplies Ltd. (including its subsidiaries, agents, or distributors) will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury, or death occurring as a result of taking up the prize, except where it is caused by the negligence of MKM Building Supplies Ltd., its subsidiaries, agents, or distributors, or that of their employees. Your statutory rights are not affected.
- You agree to indemnify MKM Building Supplies Ltd. (and its subsidiaries) against any claim from any third party for any breach of the Rules or these Terms and Conditions.
- MKM Building Supplies Ltd. reserves the right to update the Rules and these Terms and Conditions from time to time, and any updated version will be effective as soon as it is published.
- MKM Building Supplies Ltd. takes your privacy very seriously; we will only use your personal information in accordance with the terms of these Terms and Conditions and MKM Building Supplies Ltd.’s Privacy Policy. By submitting an entry, you confirm that you have read and agree to the terms of our Privacy Policy.
MKM Build a Break
MKM Build a Break - Terms and Conditions
MKM Newent New Year Kitchen Promotion
T&Cs apply. Valid at MKM Newent only. Not valid on contract orders. Spend is excluding VAT and valid only on new quotes. Cannot be combined with other offers or used towards boilers or ‘direct to site’ deliveries. Rewards hold no transferable monetary value, and appliances are non-exchangeable. Free tap offer applies to the Design Swan or Square Neck tap in chrome. Additional charges may apply for other tap selections. Offer ends Friday 28th February 2025.
Listing of company registration numbers
For a list of MKM branches and subsidiaries, along with their registered company numbers, please click here.